The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
I always make sure you receive the item you have purchased in the given time frames, however if a package is lost during transit, a refund or replacement will be offered. A package is not considered lost before at least 35 working days have passed.
If you are not satisfied with your purchase, you must contact me within 10 days of receipt to arrange for a return and refund. Shipping costs will not be refunded and the buyer will pay all return shipping costs. All items must be returned in the same condition in which they were sent